Refund policy

Thank you for shopping with us. We want you to be satisfied with your purchase. If you're not completely happy, we're here to help.

Returns

• You may return eligible items within 30 days of receiving your order.
• Items must be unused, unworn, in their original condition, and include all original packaging and tags.
• Proof of purchase (order number or receipt) is required.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Downloadable digital products
• Personalized or custom-made items
• Clearance or final sale items
• Perishable goods (if applicable)

Refunds

Once we receive and inspect your returned item, we'll notify you of the status of your refund.

If approved:

• Your refund will be issued to your original payment method.
• Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Exchanges

We only replace items if they are defective, damaged, or you received the wrong item. Contact us to arrange an exchange.

Return Shipping

• If the return is due to our error (wrong, defective, or damaged item), we will cover the return shipping costs.
• For all other returns, customers are responsible for return shipping unless otherwise stated.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and photos of the item and packaging.

How to Start a Return

To request a return, please contact us with:

• Your order number
• The item(s) you wish to return
• The reason for the return

We will provide return instructions once your request has been approved .