Shipping policy

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • During busy periods, processing times may be slightly longer.

Shipping Rates

Shipping charges are calculated at checkout based on your delivery address and selected shipping method.

If you offer free shipping, you may include:

  • Free standard shipping on orders over $50 (customize this amount as needed).

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 1–3 business days (if available)
  • International Shipping: 7–21 business days (if available)

Delivery times are estimates and may vary due to weather, carrier delays, customs processing, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number, if tracking is available.

International Shipping

If you ship internationally:

  • Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country.
  • We are not responsible for delays caused by customs clearance.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

We are not responsible for orders delivered to an incorrect address provided by the customer. If an order is returned to us due to an incorrect or incomplete address, additional shipping charges may apply to resend it.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date or receipt of the package.

We will work with the shipping carrier to help resolve the issue as quickly as possible.

Shipping Delays

Unexpected delays may occur due to severe weather, holidays, high order volumes, or carrier disruptions. While we strive to meet estimated delivery times, we cannot guarantee specific delivery dates.

Contact Us

If you have any questions about your shipment, please contact us: